Website Policy
Privacy Policy
Last updated: 6 September 2026
Information we collect
When you send a contact enquiry or request samples, we collect the information you enter in the relevant form. This may include your name, company, email address, country or region, telephone number, product interest, application, project details, sample preferences and delivery information.
How we use information
We use submitted information to review and respond to enquiries, discuss product and project requirements, arrange requested sample follow-up, and prepare relevant product information or quotations. We do not state that submitting a form creates an order or contractual commitment.
Enquiry delivery
Contact and sample-request submissions are processed by the website enquiry endpoint and delivered through an email service to the designated sales inbox. The information is used so our team can respond to the request you initiated.
Retention and access
Enquiry information is retained only for as long as reasonably needed to respond, maintain relevant business correspondence, and meet applicable operational or legal requirements. You may ask us to review, correct or delete information you submitted, subject to any information we must retain.
International enquiries
Visitors may submit enquiries from different countries. Information submitted through the website may therefore be processed in locations used by our business and service providers for website hosting and email delivery.
Contact
For privacy questions relating to this website, email sales@jianghesen.com.